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FAQ

What size should I buy?

To better understand what size you should order, please take a look at the KAIMIN size guides that are available on every product webpage. If you have questions, please contact us via the contact form at the bottom of the website.

How should I wash my item?

When washing any item, please follow the fabric care and content label instructions on the garment. Every product webpage also states the care instructions for the particular item. 

How do I know that my KAIMIN purchase is authentic?

The only way to guarantee authenticity is by purchasing from the KAIMIN website, our official social media channels like Instagram and Facebook or our official retailers.

What payment options do you accept?

We accept major credit cards (Visa, MasterCard, American Express, Discover), and you can also use PayPal or split the purchase into multiple payments with Klarna.

Do you ship internationally?

Currently, our website and social media stores are configured for shipping to USA only. However, if you'd like to ship internationally, please feel free to contact us with the details of what you're looking to purchase and we'll try to make it work, depending on your destination and order size.

Can I create an account?

Yes! We encourage you to create an account with your email address and join our newsletter to always stay on top of our latest news, events, and sales, get exclusive access to all the new drops, and participate in various promotions.

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